Out of all the Amazon users out there, I would have never imagined that one day I would be one to get my Amazon account suspended.
Up to today, I still the reason why my account got suspended was completely unjustified. As an individual who makes a living doing business on Amazon, the Amazon suspension of my account has literally destroyed my life.
The whole issue was ridiculous. One customer didn’t read the product description of one of the items he bought from me, and he expected more than what he received. Instead of messaging me his problem, he decided to file a complaint against me without letting me know at all. In response to the file complaint, Amazon requested me to submit copies of my personal identifications, like my driver’s license, to verify my identity, but there was no way I was going to give out my personal information over the web and put myself in jeopardy. Because I refused to release my personal info over the web, Amazon suspended my account.
Just like that, the Amazon suspension completely ruined me. Because I could not sell my products, my main source of income disappeared and now I have no idea what to do. Like every other person, I have bills to pay and a family to feed. Now, I’m not sure how I’ll be able to do all that. The suspension of my Amazon account has put a tremendous amount of pressure on my life, and my head hurts every day just thinking of the problems that arose due to this Amazon suspension. I feel like I could explode from all the stress any second.
As if my income disappearing wasn’t enough, my reputation as a buyer and seller has been plummeting ever since the Amazon suspension. Since I don’t have a source of income, I can no longer pay for the items I have purchased from Amazon sellers, and now they are filing complaints against me and ripping away at the reputation that I had worked so hard to build and maintain over the years. I want to get rid of debt, I really do, but all the money I have left over right now must go towards to supporting my family.
It’s all a chain reaction. My life literally revolved around my business on Amazon, and now that has been taken away from me, I am clueless as how I’m supposed continue living. I tried contacting Amazon and explaining my dilemma to them, but they refuse to retract their request for my personal documents and to reinstate my account until they get what they want. Sure, they’re doing all this to protect customers from frauds and such, but can’t they see from my ninety-nine percent positive feedback that I am not a scam? I’ve even been awarded the title as one of Amazon’s top rated seller; yet, there was no hesitation in declaring the Amazon suspension of my account. This ordeal has simply been a total nightmare.